Hotel Services

FOR ALL EMERGENCIES,
PLEASE DIAL 9-1-1

SECURITY
970.949.4911

FIRE STATION
970.748.9665
351 Benchmark Road, Avon, CO 81620

MEDICAL CENTER
970.949.0800
280 Village Road, Avon, CO 81620

ROOM SERVICE

Available 7:00 am–9:00 pm. Use our convenient online ordering website using the link below. Visit website

HOW TO PAY WITH BITPAY?

Please mention to the front desk upon check out that you wish to pay via Bitpay. Learn more.

CONCIERGE SERVICES

Our Concierge is located in the lobby beside the elevators. We offer personalized concierge services such as:

  • dinner, spa and activity reservations
  • personal transportation services
  • ordering special amenities
  • flower deliveries
  • maps and information on local retailers and nearby shopping
  • local area attraction and event information
  • summer sports such as biking, hiking, scenic chairlift rides, golf, whitewater rafting, Jeep, ATV tours
  • winter sports such as skiing, snowboarding, snowshoeing, cross-country skiing, sleigh ride dinners, dogsledding, tubing

HIGH SPEED INTERNET ACCESS


Wi-Fi access is complimentary and offered throughout the hotel. For instructions and additional information about high speed internet service, please refer to the instructions or dial ‘0’ for in-room assistance.

Summer Resort Fee Includes:

  • Champagne at check-in
  • Daily family night with board games, kids’ activities and refreshments
  • Nightly wine tasting and hosted art gallery tour
  • All-day shuttle service within Beaver Creek Village
  • High speed internet access
  • Bike valet service

Winter Resort Fee Includes:

  • Champagne at check-in
  • Daily family night with board games, kids’ activities and refreshments
  • Nightly wine tasting and hosted art gallery tour
  • $15 credit voucher at Christy Sports Ski and Sports Shop (no purchase necessary)
  • All-day shuttle service within Beaver Creek Village
  • High speed internet access
  • Ski valet service
  • Secured ski storage

FITNESS CENTER

Reinvigorate in our Fitness Center (located on the lobby level), open from 6:00am to 10:00pm. Facilities include treadmills, cross-trainer, life cycle, dumbbells and multi weight station. Call Guest Services for further details.

EXPRESS CHECKOUT

For your convenience, use our Express Check-Out option. Upon departure, leave your keycard with a Front Desk Grand Performer or call Guest Services and we will complete your check-out over the phone. Check-out time is 11:00 am.

HOUSEKEEPING AND GUEST REQUEST ITEMS

Our Housekeeping Grand Performers are available to service your guestroom between 8:30-4:30 pm. Please contact Guest Services should you require service at a specific time during your stay or need any of the following items:

  • vanity kit— mouthwash, comb, disposable razor, shower cap and sewing kit
  • toothpaste / toothbrush
  • cotton swabs / cotton balls
  • feminine products
  • hangers
  • bathrobes / slippers
  • additional bed / bath linens
  • rubber bath mats
  • crib
  • electrical converters / adapters

LAUNDRY & DRY CLEANING

For collection of dry cleaning or laundry, please press ‘0’ on your telephone keypad. We offer same-day service Monday through Saturday. Pick-up is at 9:00 am for return by 7:00 pm. There is no pickup on Sundays or national holidays.

LOST & FOUND

Contact Guest Services.

IN-ROOM SAFE & SECURITY

Located in the guestroom closet. For your security, use the safe for all valuables, lock all windows and doors, use the viewport to ID all visitors, keep your keycard with you at all times and identify employees by their name tags.

TELEPHONE SERVICES

For voicemail retrieval, simply press the ‘Message Waiting’ button on your telephone. Local calls are complimentary, long distance calls are $1 per minute. International calls can be made with operator assistance. Please contact Guest Services if you need additional information.