Hotel Services

FOR ALL EMERGENCIES,
PLEASE DIAL 9-1-1

POLICE DEPARTMENT
843.577.7434
180 Lockwood Boulevard, Charleston, SC 29403

FIRE STATION
843.720.1981
264 Meeting Street Charleston, SC 29401

MEDICAL UNIVERSITY OF SOUTH CAROLINA HOSPITAL
843.792.1414
86 Jonathan Lucas Street, Charleston, SC 29403

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ROOM SERVICE

Room Service is available Sun-Thurs 7:00 am–9:00 pm. Fri-Sat 7:00 am-10:00 pm–>

CONCIERGE SERVICES

Our Grand Performers offer personalized concierge services. Visit the Front Desk or press ‘Guest Services’ on your telephone to have our Grand Performers arrange:

  • dinner reservations
  • personal transportation services
  • ordering special amenities
  • flower deliveries
  • mail/package services
  • maps & information on local retailers & nearby shopping
  • local area attraction and event information
  • local sporting events schedules
  • outdoor sports such as biking, golf, boating and local sightseeing

HIGH SPEED INTERNET ACCESS

Wi-Fi access is complimentary. For instructions and additional information about high speed internet service, please press the ‘Guest Services’ button on your telephone.

TELEPHONE & VOICEMAIL

For voicemail retrieval, simply press the ‘Messages’ button on your telephone. Local calls are complimentary. Please contact Guest Services for information on long distance and international calls or for assistance.

FITNESS CENTER

Enjoy the facilities of our Fitness Center 24-hours a day. Facilities include treadmills, cross-trainer, life cycle, dumbbells and multi-weight station. Complimentary headphones and refreshments are also available. Call Guest Services for details. Note: your guestroom keycard is required for access.

HOUSEKEEPING AND GUEST REQUEST ITEMS

Our Housekeeping Grand Performers are available to service your guestroom between 9:00 am-6:00 pm. Please contact Guest Services should you require housekeeping services at a specific time during your stay or need any of the following items:

  • vanity kit (sewing kit, cotton swabs, cotton balls)
  • comb / shaving kit / shower cap
  • hangers / ironing service
  • slippers
  • toothpaste, toothbrush / mouthwash
  • additional bed / bath linens
  • rollaway bed (fee applies)
  • hygiene products / deodorant

LAUNDRY & DRY CLEANING

For collection of dry cleaning or laundry, please press the ‘Guest Services’ button on your telephone. We offer same-day service Monday through Friday. Please complete the Dry Cleaning ticket in your closet and include it with your dry cleaning or laundry at pick up. Pickup is at 8:00 am for return by 5:00 pm. We will deliver your laundry and dry cleaning to your guest room when it is ready.

LOST & FOUND

Contact Guest Services.